Terms of Service

Last updated: July 14, 2026 · Effective date: July 14, 2026

1. Acceptance of Terms

By accessing or using iBooker.online (“Service”), available at ibooker.online, you (“User”, “you”) agree to be legally bound by these Terms of Service (“Terms”). If you do not agree, you must not use the Service. These Terms constitute a legally binding agreement between you and Antreprenor Independent · IAROSLAV IASINSKI (IDNO: 1026023037338), operating under the brand iBooker.online (“we”, “us”, “our”).

You represent that you are at least 18 years old and, if you are using the Service on behalf of a business, that you have the legal authority to bind that business to these Terms.

2. Description of Service

iBooker.online is a conversion tracking tool that connects to Square Appointments via Square's official OAuth API and relays booking events to third-party analytics and advertising platforms (Google Analytics 4, Google Ads, Meta Conversion API). The Service provides a booking interface and event tracking layer only. We are not a booking platform, payment processor, or data storage provider.

3. Beta and Preview Features

Certain features of the Service — including, without limitation, deposit and prepayment collection at booking — may be designated as Beta, Preview, or Early Access (“Beta Features”) in our documentation, admin interface, or release notes. Beta Features are provided strictly for evaluation and are not covered by any warranty, service level, or guarantee of continued availability. We may modify, restrict, or discontinue a Beta Feature at any time without notice, and Beta Features may contain errors that result in incorrect, duplicate, or missed charges, or incomplete records. You use Beta Features entirely at your own risk, in addition to the general disclaimers in Section 4.

4. Service Provided “As Is” — No Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. We expressly disclaim all warranties, including but not limited to:

• merchantability, fitness for a particular purpose, or non-infringement;
• uninterrupted, error-free, or bug-free operation;
• accuracy, reliability, or completeness of tracking data;
• compatibility with any specific browser, device, or third-party platform;
• that any conversion events will be received, recorded, or attributed correctly by Google, Meta, or any other third party;
• timely or successful delivery of email or SMS booking notifications.

You use the Service entirely at your own risk.

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

We shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to:

• loss of revenue, profits, or business opportunities;
• loss of data or tracking data;
• missed conversions or incorrectly attributed advertising spend;
• damages resulting from bugs, outages, or errors in the Service, including Beta Features;
• damages resulting from actions or failures of Square, Google, Meta, Polar, or any other third party;
• damages arising from unauthorized access to your Square account or third-party accounts;
• damages arising from deposits, prepayments, or other charges collected through the Service, including duplicate charges, incorrect amounts, or discrepancies between amounts charged online and amounts shown at your point-of-sale terminal (see Section 11);
• damages arising from delayed, undelivered, or missed email or SMS notifications.

Our total cumulative liability to you under these Terms, whether in contract, tort, or otherwise, shall not exceed the total fees you actually paid to us in the 30 days immediately preceding the event giving rise to the claim. This limitation applies even if a remedy fails of its essential purpose.

6. Indemnification

You agree to defend, indemnify, and hold harmless iBooker.online, Antreprenor Independent · IAROSLAV IASINSKI, and our officers, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• your use of the Service or your business operations;
• your violation of these Terms or applicable law;
• any dispute between you and your customers, including disputes over bookings, cancellation fees, no-show fees, deposits, prepayments, or card charges; or
• your violation of the terms of service of Square, Google, Meta, Polar, or any other third-party platform integrated with the Service.

7. No Data Storage; Data Processing Roles

We do not store, collect, or retain your booking data, appointment data, customer personal data, or business data. All booking and customer information remains exclusively within Square's platform. We process only the minimum technical data necessary to relay conversion event signals (event type, service name, price, location, staff name, duration, booking ID) to the analytics platforms you configure. This relay is transient — we do not write it to any persistent database.

For any personal data relayed through the Service, you act as the data controller and we act solely as a limited data processor, processing technical event data only on your instructions and only for the transient relay described above. You are responsible for having a lawful basis to collect and share your customers' data with the analytics platforms you configure, and for complying with applicable data protection and telecommunications laws, including any consent requirements for SMS or marketing communications.

8. Square API — Third-Party Integration

The Service integrates exclusively via Square's official OAuth 2.0 API with PKCE. We never access, store, or transmit your Square account password. You can revoke our access to your Square account at any time through your Square Dashboard.

We are an independent product and are not affiliated with, endorsed by, or sponsored by Square, Block, Inc., or any of their subsidiaries. “Square” and the Square logo are trademarks of Block, Inc. Any service interruption, API change, deprecation, or policy update by Square may affect or disable the Service without notice, and we bear no liability for such events.

9. Third-Party Platforms

The Service sends conversion data to platforms you configure, including Google Analytics 4, Google Ads, and Meta Conversion API. We do not control, and are not responsible for, the operation, policies, or data handling of these platforms. It is your responsibility to ensure that your use of these platforms complies with their respective terms of service and applicable privacy laws.

10. Payments and Subscriptions

10.1 Subscription Model. The Service is offered on a subscription basis at the rates published on ibooker.online/pricing. Subscriptions are billed per project, either monthly or annually.

10.2 Free Trial. A 7-day free trial is available. No charge is made during the trial period. If you do not cancel before the trial ends, you will be automatically charged for the first billing period.

10.3 Payment Processor. All payments are processed by Polar, acting as our Merchant of Record. We do not collect, store, or process your payment card or bank account information directly. All payment disputes, chargebacks, and billing issues are subject to Polar's terms and conditions.

10.4 No Refunds. All charges are non-refundable except where required by applicable law. If you cancel your subscription, you retain access to the Service until the end of the current paid billing period. No partial refunds are issued for unused time.

10.5 Price Changes. We reserve the right to change subscription prices at any time. We will notify you at least 14 days in advance of any price change via email. Continued use of the Service after the price change takes effect constitutes acceptance of the new price.

10.6 Chargebacks and Fraud. If a payment for your subscription is reversed, disputed, or charged back, we may immediately suspend or terminate your access to the Service without notice, and you remain liable for the full amount owed, including any chargeback or collection fees we incur.

11. Deposits, Prepayments, and Card Charges to Your Customers

11.1 Two Separate Payment Rails.Polar, as our Merchant of Record under Section 10.3, processes only your subscription payment for using the Service — it never touches your customers' money. Any deposit, prepayment, or card-on-file charge made to your customers at booking is processed entirely by Square, directly through your own Square account, and is governed by Square's own payment terms, not Polar's or ours.

If you use the Service to collect a deposit, prepayment, or card-on-file authorization from your customers at the time of booking, the following also applies, in addition to Sections 4, 5, and 6:

• Any such charge is made on your behalf, using your own Square account and payment credentials, and is legally your charge, not ours. The authorization your customer gives at checkout is an authorization to you, the business — not to us.
• Square's public API does not link a payment collected at booking to the appointment record. As a result, deposits and prepayments will not automatically appear as a balance due on Square's point-of-sale terminal or Square Appointments calendar. The Service writes a best-effort note with the amount paid and balance due onto the booking record, but you are solely responsible for manually reconciling amounts owed at the time of service.
• We are not liable for double charges, undercharges, overcharges, missed reconciliation, chargebacks, or any dispute with your customer arising from a deposit or prepayment collected through the Service.
• You are solely responsible for your own compliance with applicable consumer protection, payment card, and disclosure laws when collecting deposits or prepayments from your customers.

12. Account and Access

You are responsible for maintaining the security of your account credentials. You agree not to share your account with third parties. We reserve the right to suspend or terminate your account at any time if we reasonably believe you have violated these Terms, without obligation to provide a refund.

13. Acceptable Use

You agree not to:

• use the Service for any unlawful purpose;
• attempt to reverse-engineer, decompile, or interfere with the Service;
• use the Service to transmit malicious code or conduct security attacks;
• resell or sublicense access to the Service without our written consent;
• use the Service in a manner that could damage, disable, or overburden our infrastructure.

14. Intellectual Property

All software, code, design, trademarks, and content comprising the Service are the exclusive property of Antreprenor Independent · IAROSLAV IASINSKI / iBooker.online. Nothing in these Terms grants you any ownership rights in the Service. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely for its intended purpose during your active subscription.

15. Availability, Modifications, and Force Majeure

We do not guarantee any specific level of uptime or availability. We reserve the right to modify, suspend, or discontinue the Service or any feature at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

We shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government action, internet or telecommunications failures, power outages, or outages, deprecations, or policy changes by Square, Google, Meta, Polar, or any other third-party provider the Service depends on.

16. Dispute Resolution

All disputes, claims, or controversies arising out of or relating to these Terms or the Service shall be resolved exclusively by direct negotiation via email. You agree to first contact us at team@ibooker.online and attempt to resolve the dispute informally for at least 30 days before initiating any formal legal proceeding. If the dispute cannot be resolved informally, it shall be submitted to the competent courts of the Republic of Moldova.

All claims must be brought individually. You agree not to bring, join, or participate in any class, collective, or representative action against us.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Moldova, without regard to its conflict of law provisions.

18. Assignment

We may assign or transfer these Terms, in whole or in part, without your consent, including in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

19. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and iBooker.online with respect to the Service and supersede all prior agreements, communications, and understandings.

21. Changes to These Terms

We reserve the right to update these Terms at any time. We will notify registered users via email at least 14 days before material changes take effect. Your continued use of the Service after that date constitutes acceptance of the updated Terms.

22. Contact

For any questions, disputes, or notices under these Terms:

These Terms were last updated on July 14, 2026.